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Technical Requirements to Service
Frequently Used Terms
Non-Disclosure Agreement (NDA)
Acknowledgement and Waiver Agreement
ASD (Arise Secure Desktop)
AVG (Arise Virtual Gateway)
CSP - Agent
Opportunity Announcement (OA)
Statement of Work
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Am I an employee of AssistLight or Arise?
Are there any fees?
Can I request a refund for my Certification Course?
Accessories, Software and Internet/Phone Service Providers
Do I need to sign any contracts?
Can I service calls for multiple client programs?
Do I need a headset to take calls?
Do I need to pay my own taxes?
Do I really get to set my own schedule?
Do you hire green card holders?
How are Service Revenues distributed?
How do I contact support?
How do I get paid?
How long are Statements of Work (SOW)
How long until I can start earning an income?
How many hours of service are required by a particular client program?
How often is the pay and what are the pay rates?
I'm having trouble enrolling in a certification course! Help!
I've seen a class in which I would like to enroll. What next?
In what form will my payment come in?
Is a certain number of hours guaranteed?
Is there overtime available?
Is this a legitimate work from home opportunity?
My address on my license doesn't match for the affidavit
No Certification classes are available. What should I do?
States that we aren't currently hiring in
What are the benefits?
What are the reasons as to why a Statement of Work would be terminated?
What if I fail the Voice Assessment?
What is Arise?
What is the Arise Platform?
What type of phone line is needed?
Who are the clients?
Why do I need to pay for my certification course?
Why do I need to pay to work?
Why do I need to take a certification course?
Why you need AssistLight LLC.
How do I request a copy of my contracts and documents?
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